1mjud Privacy Policy – Malaysian User Data Protection

1mjud cares about the privacy of every user. This Privacy Policy is written in clear, plain language so you know exactly what happens to your information when you use our platform.

We understand that trust is the foundation of our relationship. When you register and play at 1mjud, you are entrusting us with some of your personal information. We take that responsibility seriously. We will not use your data for purposes you have not agreed to, and we will never sell it to anyone for profit.

This Privacy Policy should be read together with Terms and Conditions ours. Should there be any conflict between the two documents on matters relating to privacy, this Privacy Policy shall prevail.

We collect various types of data depending on how you interact with the 1mjud. The table below describes data categories, specific examples, and collection requirement status:

Data in the "Required" category is necessary for us to provide you with a safe, lawful, and responsible service. Without this information, we are unable to open or manage your account. "Automatic" data is collected while you use our platform as part of normal technical operations.

Every piece of data we collect has a clear and legitimate purpose. 1mjud uses your personal data for the following purposes:

• Account management: Securely open, verify, and maintain your user account.
• Transaction processing: Handle deposits, withdrawals, and all financial transactions accurately and securely.
• Identity verification (KYC): Fulfil legal obligations to verify user identity in order to prevent fraud and money laundering.
• Customer support: Resolve enquiries, complaints, and technical issues you encounter.
• Platform security: Detect and prevent fraudulent activity, unauthorised access, and other security threats.
• Legal compliance: Meet reporting and compliance obligations required under Malaysian law.
• Service improvement: Analyse usage patterns (in anonymised form) to improve platform performance and experience.
• Marketing communications: Send you promotional information and offers, only if you have agreed to receive them.

1mjud does not sell your personal data. However, under certain limited and lawful circumstances, we may need to share some of your information with the following parties:

• Payment service providers: Required transaction details are shared with DuitNow, FPX, and e-wallet providers to process your payments. These providers are bound by strict confidentiality agreements.
• Identity verification service providers: KYC information is shared with trusted third-party identity verification service providers solely for verification purposes.
• Game providers: Required game session and transaction data is shared with our game providers to ensure a correct and fair gaming experience.
• Statutory authorities: We will disclose information to the authorities when required by law, court order, or to comply with valid legal process.
• Professional advisors: Lawyers, accountants, and auditors who require access to data in the context of providing professional advice bound by confidentiality.

Any third party that receives your data is required to keep that information secure and use it only for the specified purpose. We do not permit them to use it for their own independent marketing purposes.

Your data security is our top operational priority, every single day. 1mjud implements multiple layers of protection to keep your information secure:

• Encryption in transit: All data in transit between your device and our servers is protected with TLS 1.3 and 256-bit SSL encryption.
• Encryption of data at rest: Sensitive data stored in our databases is encrypted using AES-256 encryption.
• Role-based access control: Only staff who require access to specific data to perform their duties are permitted to do so.
• Real-time security monitoring: Our systems monitor suspicious activity around the clock and automatically respond to identified threats.
• Regular security audits: Penetration testing and security audits are conducted regularly by independent third parties.

Data Retention Period: We retain your personal data for as long as necessary to provide you with our services, plus any additional period required by Malaysian law (typically seven years for financial records). Once the retention period ends, data is securely deleted or anonymised.

Platform 1mjud uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collect information about how users use the platform (in anonymous form) to help us improve performance and functionality.
• Preference cookies: Store user preferences such as language, theme, and display settings for a more personalised experience.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. Mobile App 1mjud uses equivalent technologies for the same purposes.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy practices of 1mjud, you have the following rights regarding your personal data:

Services 1mjud is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that personal data of a child has been collected without appropriate consent, we will take immediate steps to delete that information and close the associated account. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us immediately.

1mjud reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When changes are made:

• The "Last Updated" date at the top of this page will be updated accordingly.
• For significant changes, we will notify users via email or an in-platform notice.
• Continued use of the platform after changes take effect constitutes your acceptance of the revised policy.

We encourage you to review this page regularly to stay informed about how we protect your privacy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help. Below is how to reach the Privacy team at 1mjud:

• Via the live chat function within the platform or mobile app.
• Via the FAQ for general information.
• Via the complaints form in your "Account" section.

Our team will endeavour to address your privacy-related enquiries within 14 working days. For more complex issues, additional time may be required and we will keep you informed of the progress.